Pre-Arrival
Travel Assistant

within enough time , access our app and request the services we provide and you in need. our services works as the following

- Beach and gym access: Must be booked in advance and is non-refundable because we purchase it at a discounted rate from a third-party provider.
- Transportation tickets: Must be ordered in advance, and are partially refundable based on the time of cancellation and the amount deducted from the provider.
- Event tickets : must be ordered in advance, and while we will try to get the best discounts possible, most events are not discounted. Payments are non-refundable unless the provider allows refunds within a certain time frame.
- Restaurant discounts: Must be ordered in advance and are non-refundable because we purchase them at discounted rates from a third-party provider.
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Restaurant booking service: order in advance from our app and pay our service fee. Once paid, please email us the restaurant list, number of people, date/time, and any special requests. We contact the restaurant and schedule your reservation. If there is no availability, we will refund the booking fees.
- Access local discount: this service is ordered on the app by paying a booking fee; it is refundable within 24 hours of arrival or if the requested shops are not among our discounted stores. When ordering this service, please email us the shops you intend to visit, along with their locations and planned visit times. Once received, we will check our store list and confirm availability. if no availability a refund is issued.

**Pre-Book Essentials**: Make reservations and payments for local services, activities, and amenities ahead of time to ensure that everything is ready when you arrive.
**Access Local Discounts**: Get exclusive discounts and deals from local businesses, allowing you to save money while also supporting the local economy. Once you've decided what to buy and where to buy it, our local resident will join you to get the discount on your behalf for a fixed agreed fee.